With the tax season fast approaching, taxpayers across the nation are looking for the right tax software to help them navigate the complex world of taxes. In this review, we take an in-depth look at TaxAct, a popular tax software used by millions of Americans. We examine everything from its features to its ease of use, and provide a comprehensive analysis of what it does well, where it falls short, and whether it may be the right choice for you.
Features
TaxAct offers a wide range of features designed to help taxpayers easily navigate the intricacies of tax filing. Some of its most notable features include:
- Step-by-step guidance through every part of the tax-filing process
- Deduction and credit maximization to help you get the biggest refund possible
- Free phone and email support for all users
- Accuracy and error-checking tools to ensure error-free returns
- Audit support and assistance with IRS inquiries
Pricing
TaxAct offers a variety of pricing packages to fit any budget and tax-filing needs. Here is a breakdown of its current pricing:
- Free Package: This package is ideal for simple tax returns. It offers free state and federal filing, but does not provide free phone support.
- Deluxe Package: The Deluxe package offers more advanced features for taxpayers with slightly more complex returns. It costs $29.95 for federal returns and $39.95 for state returns.
- Premier Package: The Premier package offers everything that the Deluxe package does, but also includes additional support for those with rental properties or investments. It costs $39.95 for federal returns and $54.95 for state returns.
- Self-Employed Package: This package is designed for freelancers, self-employed individuals, and small business owners. It includes all the features of the Premier package, but also offers assistance with Schedule C and other self-employment forms. It costs $49.95 for federal returns and $64.95 for state returns.
User Experience
One of the biggest selling points of TaxAct is its user-friendliness. Its simple, intuitive interface makes it easy for taxpayers to walk through every step of the filing process. The platform is easy to use, even for those who have no experience with tax filing software.
However, one area where some users may find TaxAct lacking is its customer support. While the software does offer free email support to all users, phone support is only available to those who purchase the Deluxe, Premier, or Self-Employed packages. This may be frustrating for users who run into issues and want to speak with a customer service representative directly.
Security
When it comes to taxes, security is always a top concern. TaxAct takes security seriously and implements a variety of measures to protect user information. TaxAct is certified by TRUSTe and VeriSign, two of the most trusted names in online security. Additionally, all data on the TaxAct platform is encrypted using 128-bit SSL technology.
Mobile Access
For those who prefer to use their mobile devices for tax filing, TaxAct offers a mobile app for both iOS and Android devices. The app offers most of the same features as the desktop platform, and is designed to make filing taxes on the go easy and intuitive.
Pros and Cons
While TaxAct is a solid tax-filing option for many taxpayers, there are some pros and cons to consider before making a purchase decision:
Pros:
- Straightforward and easy to use
- Flexible pricing options for any budget and need
- Accuracy and error-checking tools
- Excellent security measures to ensure data privacy
Cons:
- Limited phone support for free package users
- Occasional glitches and errors during the filing process
- Some users have reported difficulty getting started with the software
Frequently Asked Questions
1. Is TaxAct free?
TaxAct offers a free package for simple tax returns, but it does not provide free phone support.
2. Is TaxAct better than TurboTax?
Both TaxAct and TurboTax are solid tax-filing options, but the right one for you will depend on your specific needs and budget. TaxAct is generally considered to be a more cost-effective option.
3. Is TaxAct safe and secure to use?
Yes, TaxAct takes security seriously and implements a variety of measures to protect user information. This includes encryption of all data using 128-bit SSL technology and certification by TRUSTe and VeriSign.
4. Does TaxAct offer audit support?
Yes, TaxAct offers audit support and assistance with IRS inquiries.
5. Is TaxAct easy to use?
Yes, TaxAct is known for its user-friendliness and simple, intuitive interface.
Conclusion
TaxAct is a solid tax-filing option for many taxpayers, offering a range of features and pricing options to fit almost any need and budget. Its user-friendly interface and excellent security measures make it a top pick for those who want to file their taxes with ease and confidence. However, its limited phone support and occasional glitches may be a drawback for some users. Overall, TaxAct is a great choice for those looking for a reliable, cost-effective tax filing solution.
