Introduction
Are you tired of doing your taxes by hand, or paying someone else to do them for you? Enter TaxSlayer, a popular tax software that claims to make filing your taxes easy and stress-free. But is it really worth your time and money? In this review, we’ll be taking a deep dive into TaxSlayer’s features, prices, user experience, and more to help you decide whether it’s the right tax software for you.
Features and Benefits
One of TaxSlayer’s most attractive features is its price. With four pricing tiers starting at just $17, you can file your taxes without breaking the bank. The highest tier, at $47, is still much less expensive than many other tax software options on the market.
TaxSlayer also offers a user-friendly interface with helpful tools, such as a deduction finder and a live chat with tax professionals. These features can save you a lot of time and confusion as you prepare your taxes.
Another benefit of using TaxSlayer is the option to import your prior year’s return, making it easier to transfer important information and avoid mistakes.
User Experience
Overall, TaxSlayer’s user experience is commendable. Its website and software are well-designed and easy to navigate, though some users may find their marketing tactics a bit pushy. The software’s question-and-answer format makes it easy to understand and complete your return step-by-step.
However, some users have reported issues with the software’s accuracy in the past. While TaxSlayer claims to offer 100% accuracy and even provides an accuracy guarantee, user reviews tell a different story. Some users have reported that the software miscalculated their returns, causing them to owe more than they should have.
Customer Support
TaxSlayer’s customer support options are relatively limited compared to other tax software companies. While they offer phone, email, and live chat support, their customer service hours are somewhat limited. They also do not offer in-person support, which may be a drawback for those who prefer face-to-face assistance with their taxes.
However, some users have reported that TaxSlayer’s customer service is responsive and helpful, making up for the limited options.
Pricing
As mentioned earlier, TaxSlayer offers four pricing tiers:
- Simply Free: $0 (for simple tax returns only)
- Classic: $17
- Premium: $37
- Self-Employed: $47
Each tier offers different features and benefits. However, it’s worth noting that some users have reported that the pricing can be a bit misleading. For example, certain features that one might assume are included in a lower tier, such as phone support, are actually only available in the higher tiers.
Pros and Cons
Pros
- Affordable pricing
- User-friendly interface
- Helpful tools and features
- Option to import prior year’s return
Cons
- Potential accuracy issues
- Limited customer support options
- Pricing can be a bit misleading
- Pushy marketing tactics
FAQs
1. Is TaxSlayer easy to use?
Yes, TaxSlayer’s software is designed to be user-friendly and simple to navigate.
2. Does TaxSlayer offer any free options?
Yes, they offer a free option for simple tax returns.
3. Does TaxSlayer offer live support?
Yes, TaxSlayer offers live support via phone, email, and chat.
4. Is my tax information secure with TaxSlayer?
TaxSlayer uses industry-leading security measures to protect your personal information.
5. Does TaxSlayer offer audit support?
Yes, they offer audit assistance for an additional fee.
6. Can I file state taxes with TaxSlayer?
Yes, TaxSlayer offers state tax filing options for an additional fee.
7. Does TaxSlayer offer in-person support?
No, TaxSlayer does not offer in-person support.
8. How accurate is TaxSlayer?
While TaxSlayer claims to offer 100% accuracy, some users have reported accuracy issues in the past.
9. Can I import my prior year’s return into TaxSlayer?
Yes, TaxSlayer offers the option to import your prior year’s return.
10. How much does TaxSlayer cost?
TaxSlayer offers four pricing tiers, starting at $0 for simple returns and going up to $47 for self-employed individuals.
Conclusion
So, is TaxSlayer the right tax software for you? Ultimately, it depends on your individual needs and preferences. TaxSlayer offers a lot of helpful features at an affordable price, but it may not be the best option if you require extensive customer support or are concerned about accuracy issues. However, for most individuals with relatively simple tax returns, TaxSlayer is a solid choice.
